About IST Networks
A Teleperformance company with over 20 years of experience designing, building, and consulting on Contact Center and Customer Experience solutions across the Middle East, Africa, and beyond.
What We Do
Four pillars that drive exceptional customer experiences
Engagement
Multichannel customer interaction across branch, chat, email, social, and voice touchpoints.
Integration
Cross-vendor solution coordination bringing together best-of-breed technologies.
Innovation
R&D-driven advancement with two dedicated innovation centers for continuous improvement.
Support
Ongoing maintenance and adaptation services ensuring optimal performance 24/7.
About IST
The only dedicated Contact Center Technology specialists
We at IST Networks are focused on delivering world-class Customer Experience System
Established in 2002, IST has lead the way in delivering exceptional customer experience (CX) solutions to a multitude of verticals and organizations worldwide. IST cherry picks the best CX technologies in the marketplace to provide their customers with the most comprehensive, innovative and effective CX solution.
Today, IST operates globally with a highly skilled workforce specializing in Contact Center (Cloud, Hybrid or on-Prem), Customer Engagement Systems (Cloud or on-Prem), Contact Center Agent Desktops, Speech and Language (Arabic and English), Mobile Transactional Security, Digital Signage, Workforce Management, Workload Distribution, Customer Journey Analytics, Robotics Process Automation, Enterprise Mobile Apps, Customer Feedback Management and many more.
18 years of Growth and Success
Ready to Learn More?
Get in touch with our team to discuss how this solution can transform your customer experience.