IST Networks - a Teleperformance Company

Nūn Healthcare

Speak with Nūn ن. Natural Sounding Intelligent Voice.

Nūn ن Text to Speech for Healthcare

IST understands the different needs of the healthcare industry, with the varying demands of patients; providing personal correspondence across 24 hour periods and to making information readily available and accessible. Nūn Healthcare is specifically designed with that in mind. It will allow you to better connect with your patients by giving your IVR a human-like voice. Nun’s TTS engine streamlines patient interactions making them more personal and useful.

Solution Benefits

Improve Patient Experience

Patients can have more individual and personal interactions therefore giving them a better experience tailored to their unique wellness and health care needs.

Reduce Operational Costs

By automating certain services and interactions more hospital staff will be able to focus on your patients instead of administrative and time-consuming tasks.

Flexible Shifts

Appointments and services can be run 24/7 eliminating the limitations of regular human shifts.

Contact Us About Nūn For Healthcare

Service Improvement

Everybody loves hearing his or her own name. Addressing someone by name creates a trigger in that person’s brain that says, “I'm being spoken to on an individual level”. With Personalized conversations, customers can be greeted by name. This will allow patients to feel like they are truly getting special treatment.Scheduling, canceling or inquiring about appointments will be much simpler with Nun. Appointment processes can now be automated. In turn, less hospital/clinic staff time and resources will be needed. Moreover, appointments can be handled 24/7 as the limitation of relying on regular human shifts to handle appointments will be eliminated. This means that more patients can be attended to creating a more efficient appointment system.Patient's upcoming appointments can be confirmed via outbound confirmation campaigns. This can significantly reduce number of “no shows”, allowing hospitals and clinics to better manage their schedules, and fill in the empty slots of unconfirmed appointments.Doctors may experience unpredictable delays, such as longer than scheduled appointments or perhaps have to deal with an emergency. To avoid frustration faced by patients waiting their turn for long periods of time, appointment modification alerts can be sent out to patients informing them of any modification or change in appointment time.Patients can be automatically reminded to take their medication at the right time. The solution can personalize reminders for all patients addressing them by name and informing them which medication needs to be taken.Share any critical updates and information with patients in real time. This opens up a channel where up to the minute information can reach patients instantaneously.Outbound campaigns can be setup to ensure that all patient information is up-to-date.

Key Benefits

Ready to Transform Your Customer Experience?

Get in touch with our team to discuss how we can help you achieve your goals.